As parents, having your baby admitted to the Neonatal Intensive Care Unit (NICU) can be an overwhelming and challenging time for you and your family. This guide is designed to equip you with a clear understanding of medical terms and definitions commonly used in the NICU, introduce you to the NICU staff, familiarize you with the essential equipment used on the unit and emphasize the importance of your role as parents of the NICU baby. Our aim is to empower you with the information you need to navigate this unique and complex environment with confidence while ensuring that you feel supported and involved every step of the way.