Empower yourself with essential skills in our comprehensive De-escalation Techniques Training, specifically designed for first responders. In high-pressure situations, the ability to remain calm, communicate effectively, and de-escalate potential threats is crucial to ensuring safety for both the public and yourself. This in-depth training will teach you practical, evidence-based strategies for managing conflict, diffusing tension, and fostering cooperation without resorting to force. Through interactive scenarios, role-playing exercises, and expert-led discussions, you'll learn how to recognize warning signs, use verbal and non-verbal communication effectively, and navigate emotionally charged situations with confidence. By the end of this course, you'll be equipped with the skills to protect lives, build community trust, and make smarter, safer decisions under stress.

Dr. Keven McNeill is a former police officer and crisis intervention team member with 19 years of experience. In addition, he has over 26 years of experience as a first responder and has successfully de-escalated countless hostile subjects.

Class is Sunday, June 8th 9 am to 1 pm at the Dayville Fire Company, 465 Hartford Pike, Dayville, Connecticut.

All sales are final.