Your email confirmation from Square is your ticket. You will not be mailed a physical ticket. If you have any questions, please contact us via email at info@thefocalpoint.org. Doors open 30 minutes before show time. 

Refunds for an upcoming show must be requested 48 hours prior to the day of the event by emailing info@thefocalpoint.org.

While it is very rare that a show is cancelled by the venue or performer, refund requests for these can also be made by emailing us within 30 days of the date of the cancelled event.